Lypt · a phone concierge for independent hotels
Your front desk closes for the night.
Your guests keep calling.
Someone runs the desk by day. After eleven the phone rings past an empty chair. Ring the desk we put on that line and book a room yourself.
It answers the phone at our own hotel before it answers yours.
Hear it
Press for the front desk
Try: a room for two on Friday · is breakfast still on · a group of eight in July
Blumenhof, Bucovina. Our own hotel, where it answers every day.
The cost
The hours your front desk is empty are the hours it costs you most.
After the desk goes home the phone keeps ringing. A late arrival. A room for the weekend. Six rings, no answer, and most callers never leave a message.
A guest who cannot reach you does not wait. They book the room where someone answered.
See the math of a direct booking
By morning
You wake up to the night, already handled.
Every call from the night, sorted and waiting. What was booked, who arrives late, what needs a person.
Morning briefing
Example report
- 21:47 Booked direct Twin room, Saturday night. Taken on your own line, off the travel sites. James Whitfield.
- 23:14 Booked direct Deluxe room, two nights from Friday. Off the travel sites. Sarah Bennett.
- 00:41 Late arrival Room 4 arriving near midnight. Reception to expect them.
- 02:20 Enquiry A family asking about a room for eight in July. Wants a call back.
- 07:00 Answered Sixteen calls overnight. None missed.
Why us
Built by someone who answers his own hotel’s phones.
Lypt runs at Blumenhof, our own small hotel in Bucovina, every day. It earns its place by catching the bookings we used to lose after the desk went home. If it is not good enough for our guests, it does not go near yours.
Michael, Lypt
What you get
A front desk that never closes, and never calls in sick.
Not an app you log into. We set it up and look after it.
- Answers every call, day and night, even when the line is busy.
- Takes the booking and writes it into the same book your desk works from.
- Handles late arrivals, and answers foreign guests in their own language.
- Leaves you a briefing every morning.
Your number stays the same. Your team changes nothing.
Try it first
Do not take our word for it. Call the front desk.
Book a room. Ask anything a guest would. Try to catch it out. If it sounds like a machine, hang up.
Hear it
Press for the front desk
A live sample. It answers day and night. No booking is really made.
Not a simulation. Not a recording. Ask it what Lypt is when you are done.
Run a hotel yourself? Tell it so near the end, and we will show you how to put this on your own line.
Heard it?
Put it on your own line.
Fifteen minutes with Michael. Your number stays the same. You can stop whenever you like. If it is not a fit, he will tell you straight.
Book the call- Keep your number
- No lock-in
- Stop anytime