After hours. Phone rings. Nobody answers.
In 14 days, missed calls become captured enquiries.
Your team wakes up to a full briefing, not an empty voicemail.
Your guests stop going to the next hotel.
Guests don't wait.
A guest calls at 11pm. Nobody answers.
They don't try again.
They book the next hotel. You never know it happened.
After midnight, the phone rings out. The next hotel answers.
Peak check-in: your team is with guests. The phone is not.
Voicemail means a callback at noon. They booked at 9am.
No record of who called. You don't know what you're losing.
0%
Callers who hit voicemail and never call back
0%
Calls the average boutique hotel misses
€0
Lost per month at 8 missed calls a week
At an average booking of \u20AC220. See the calculator below.
You've tried fixing this. It didn't stick.
Most hotel owners have tried at least one of these.
None of them close the gap.
Voicemail
You recorded a message. Guests heard it.
85% hung up without leaving one.
Part-time evening staff
Expensive. Inconsistent. Still has gaps on weekends.
And they still can't cover 2am.
Forwarding to your mobile
It worked for a while.
You can't be available every night.
Generic answering service
They answered. But they didn't know your hotel.
Guests noticed. The booking didn't happen.
The calls keep coming. The gap stays open.
Until the phone is actually covered.
What are missed calls costing you?
Enter your numbers. See what leaves your property every month.
YOUR MONTHLY REVENUE LEAVING
€7,040
leaving your property every month
Conservative estimate. Doesn't include repeat guests you'll never hear from again.
Three things happen on every call.
The call is answered.
Every call reaches a concierge. Day or night. In the guest's language. No menu. No voicemail.
The details are captured.
The concierge collects dates, room type, guest count, and contact. Every call ends with a record. Nothing is guessed.
Your team is briefed.
Every morning, a handover lands in your inbox. Who called, what they needed, what needs action. Your team starts the day ready.
We answer every call your team cannot reach.
We capture the details and brief your team every morning.
Without hiring extra staff, changing your phone number, or managing a new system.
Ready before the first coffee.
No digging through voicemail. No guessing who called.
Every enquiry from last night, organised and ready.
Lypt Hotel Systems handover@lypthotelsystems.com
To: your team
LYPT HANDOVER - Tuesday, 15 April / 07:30
Guest: Klaus Hoffmann
Enquiry: Double room · 17-19 May · 2 guests
Contact: +49 178 XXX XXXX
Guest: Sarah Mitchell
Enquiry: Junior suite · June availability
Contact: s.mitchell@gmail.com
Guest: -
Enquiry: Breakfast hours and parking
Contact: None captured - FAQ only
Call the concierge. Right now.
Don't take our word for it.
This is the live system. The same one your guests would reach.
Six languages. Real conversations. Call it.
Live demo. Available 24/7. No booking will be made.
We run this on a live boutique property in Central Europe.
The number above is the same system, on a real phone line.
Not a simulation. Not a recording.
After the call, ask the concierge what Lypt is.
Built for the hotel where the owner answers the phone.
Not for chains. Not for properties with a 24-hour front desk.
For the boutique hotel where a missed call after 10pm is a missed booking.
Under 50 rooms, owner or manager-operated
Calls unanswered after hours or during peak periods
Guests arriving in more than one language
If you have a staffed front desk around the clock and a dedicated reservations team, you probably don't need this.
Your guest calls in German at midnight.
Sofia answers in German.
The concierge detects the caller's language automatically.
No menu. No routing. One number. Every language your guests speak.
Language detected from the first sentence. No configuration required.
Try it in your language. Call +1 (857) 317 8620
Start with 14 days. No contract.
Your phone line. Real calls. No commitment.
See how many calls your property handles in 14 days.
If it does not perform as described, you don't continue.
No setup fee. No contract. 30 days notice to cancel.
Straight answers.
No. It handles the calls your team cannot get to. After hours or when the line is busy, the concierge steps in. Your team stays focused on guests in front of them.
Typically 3 to 5 business days from your onboarding call. We configure the concierge with your rooms, rates, and policies. Your phone number stays the same.
No. The concierge connects through standard call forwarding. Guests call the same number they always have.
It does not guess. It collects the guest's contact details and flags it for your team. No call ends without a logged outcome.
English, German, French, Italian, Spanish, and Romanian. The concierge detects the caller's language from the first sentence. No menu, no routing, no configuration required.
Every call from the night before: who called, what they asked, what needs action. Reservation requests, callback requests, and FAQ calls are all listed clearly.
No. The service runs month to month after the pilot. 30 days notice to cancel.
Call data is stored securely and used only for your property's records. We do not share it with third parties. European properties operate under GDPR requirements.
Ready to cover your phones?
In 14 days, missed calls become captured enquiries.
Your team starts each morning briefed.